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Receptionist

Band 2

Main area
Medical Physics
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
001-AC593-1021
Site
University Hospital Wales
Town
Cardiff
Salary
£18,576 - £19,918 per annum
Salary period
Yearly
Closing
25/10/2021 23:59

CARING FOR PEOPLE - KEEPING PEOPLE WELL

 

Cardiff and Vale University Health Board (the UHB) is a Smoke Free Health Board. Smoking is banned across all of the UHB sites. Staff are therefore not able to smoke in the hospital grounds or on any other UHB premises.

 

The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

 

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

 

We are committed to promoting inclusion, where every staff member has a sense of belonging. We welcome applications from everyone and actively seek a diverse range of applicants. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status.

 

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English


 

The post holder will provide broad administrative and clerical support for clinical services that involve the application of ionizing and non-ionizing radiation within a Medical Physics setting at a large hospital that provides secondary and tertiary patient services.

The post holder will work as part of a team of administrative and clerical staff which undertakes a range of duties based at the main reception desk in Medical Physics at the University Hospital of Wales.  These duties include scheduling clinics, making individual patient appointments, receiving patients and visitors and dispatching the results of tests and treatments to referrers.  Receiving people is particularly important because the Receptionist is the first point of contact for patients and visitors and acts as a source of information and assistance.  The role involves liaising with a wide range of healthcare professionals, answering telephone queries from a variety of sources, extensive use of computerised patient information systems and respecting patient confidentiality.  The post holder exercises considerable personal initiative, for example in dealing with situations that are stressful or require prioritisation, or for which a sensitive and sympathetic response is needed.

This is a permanent, full time post working 37.5 hours per week.  This post holder will predominantly be working on a Monday to Friday basis, between the hours of 8:30am to 5:00pm, however the post holder will also be expected to work flexibly to cover evenings until 8:00pm and some weekend working will also be required to support the delivery of services for patients.

We are looking for an individual who can demonstrate the core values of Cardiff and Vale UHB:
- We care about the people we serve and the people we work with
- We trust and respect each other
- We take personal responsibility
- We treat people with kindness
- We act with integrity

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Rachel Axford - Directotate Support Officer

rachel.axford@wales.nhs.uk, 02921 845982

Please contact the Directorate Office on 02921 845982