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Assistant Service Manager

Band 6

Main area
Band 6
Permanent: Parhaol
37.5 hours per week (Full Time 37.5 Hours per week)
Job ref
UHW, Radiology, Medical Physics and Clinical engineering
£31,365 - £37,890 per annum
Salary period
04/03/2021 23:59



Cardiff and Vale University Health Board (the UHB) is a Smoke Free Health Board. Smoking is banned across all of the UHB sites. Staff are therefore not able to smoke in the hospital grounds or on any other UHB premises.


The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.


Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.


We are committed to promoting inclusion, where every staff member has a sense of belonging. We welcome applications from everyone and actively seek a diverse range of applicants. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status.


Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English


Are you an excellent team player, able to use your first-class communication and organisational skills to lead the delivery of a support team’s diverse work programme? Do you have excellent leadership skills? Are you looking for an opportunity to play a pivotal role in service development and improvement initiatives? Do you thrive when helping to improve services for users?

 If so we have an exciting opportunity for an Assistant Service Manager for our Medical Physics and Clinical Engineering Directorate. You will play a lead role in the seamless operational functioning of our administration services, taking line management responsibility for designated staff and lead responsibility for key administrative/ operational management duties required to maintain and develop services in line with local and national initiatives and priorities.

 You will hold responsibility for supporting the achievement of defined targets and standards against the key performance and quality indicators through performance monitoring and project management, and the delivery of service and quality improvement programmes with the Directorate. You should be able to interpret data identifying areas for development and work with the clinical leads to improve patient flows through services to ensure targets are met without compromising service user experience.

 The successful candidate will have experience liaising with and managing queries from a range of stakeholders, will possess a keen eye for detail, and will offer a track record of supporting teams to deliver high quality outcomes.

 Our ideal candidate needs to have had staff management and service development experience preferably within the NHS, a proven track record of leading a team and excellent interpersonal skills. The successful candidate needs to have solid operational experience and be willing to be flexible to support the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Closing date 4th March 2021


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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Kathy Ikin

Directorate Manager

02921 846397