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Care Navigator

Band 2

Main area
Communication Hub
Band 2
Permanent: Various hours available
Various hours available
Job ref
Communication Hub
£18,185 - £19,337 Per annum pro rata
Salary period
Today at 23:59



Cardiff and Vale University Health Board (the UHB) is a Smoke Free Health Board. Smoking is banned across all of the UHB sites. Staff are therefore not able to smoke in the hospital grounds or on any other UHB premises.


The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.


Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.


We are committed to promoting inclusion, where every staff member has a sense of belonging. We welcome applications from everyone and actively seek a diverse range of applicants. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status.


Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English


An opportunity has arisen for an enthusiastic person to join the Communications Hub as a Care Navigator. IT experience will be essential as use of systems is essential to complete your day to day work.

Please be aware that a large aspect of the role is seated, receiving calls for other health care professionals and processing the information gained, for which training will be provided.  

Experience and or qualifications in reception and administration within the NHS would be an advantage.

We are seeking an individual who shares our core values in providing the best service for our service users.

The ability to speak Welsh is desirable for this post; English and/or Welsh applicants are equally welcome to apply. 

Closing date: 23rd November 2020.

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Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Tracey Stafford
Job title
Communication Hub Manager
Telephone number
01446 729524
Additional information

 or Sian James

Tel: 01446 729523